robinhood support response time

I feel bad for the others that have more pressing concerns. Ability to fund a Robinhood account through PayPal. Anyway, Robinhood support sucks. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 36, whose account was frozen by Robinhood in response to the fraudulent activity. I called with a question and immediately got through. . Dog sh**. Robinhood isn’t satisfactory for everyone, I wish you luck in resolving your issue! Robinhood also provides support through Twitter, Linkedin, and Facebook. “My Dad’s Account is hacked,” Simon wrote to Robinhood customer support. Account being marked as a Pattern Day Trader (PDT). Most traditional brokers such as Fidelity, TD Ameritrade and Interactive Brokers offer more responsive customer service and the ability to interact with a live representative by phone. Gangti Zhu, a Maryland retiree, says he put almost his entire life savings into a Robinhood Markets account this year, only to lose about $300,000 in a hack. Robinhood has more issues then any app ever used all together. Sent a few emails... No response. Response relevance at Robinhood. If you continue to use this site we will assume that you are happy with it. Still no response months later. Discrepancies in pricing of securities between Robinhood and other brokers. Terrible. ... long email response. Robinhood answers your email in a short amount of time, usually you get support within a day. Offer phone support with a real live human during market hours, at least for Robinhood Gold users. whereas Ally Invest has 24/7 customer service (online chat, phone, and email) Robinhood focuses on its investment platform, whereas Ally Invest has a full range of integrated banking services Do your own research and/or consult a financial professional before investing your money. There is no number on back of card just says "Robinhood(dot)com/support". 1061471 Jan 13, 14:43 PST Via email, Robinhood provides you with all the necessary answers to your questions since they tend to write a detailed and clear summary to your questions. Mine sat around for a solid month. We’ll cover other common topics that might require assistance from Robinhood Customer Support below. After all, they are holding on to your money so should prioritize customer care. I believe the rollout of instant is what's slowing them up. Robinhood's education offerings are disappointing for a broker specializing in new investors, but in response to this criticism, the firm has been adding content on a regular basis. Nevertheless, this totally explains why none of my emails have been turned, or why I cannot get anyone on the phone. Robinhood is the worst. We use cookies to ensure that we give you the best experience on our website. If you continue to have issues, contact Robinhood directly here: https://robinhood.com/contact. ... #Robinhood. How I can get my money back. Robinhood is pathetic, but that’s what you should expect from a service geared to know-nothings who think the know it all. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 36, whose account was frozen by Robinhood in response to the fraudulent activity. “His account keeps buying Fitbit options in large numbers. !” For Zhu, the outcome is critical. Gangti Zhu, a Maryland retiree, says he put almost his entire life savings into a Robinhood Markets account this year, only to lose about $300,000 in a hack. Netflix knows you're 10 hours deep into Reddit reviews of a Korean rom-com, so it's testing a curated shuffle button to help your decision paralysis.. That’s unexceptionable for a brokerage firm. You’ll have the option of clicking through to their Help Center, which has support articles and guides which may be useful if your issue is not urgent. Margin calls being incorrectly applied on Robinhood Gold. No phone numbers for customers. All are subsidiaries of Robinhood Markets, Inc. ('Robinhood'). “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 32, whose account was frozen by Robinhood in response to the fraudulent activity. whereas Ally Invest has 24/7 customer service (online chat, phone, and email) Robinhood focuses on its investment platform, whereas Ally Invest has a full range of integrated banking services In my opinion, Robinhood App is only suitable for part-time traders and investors who make fewer than 3-5 trades per week. They replied the next day at 7AM. The robinhood financial application again says i have lost my 2,375 shares. My account is not showing the right amount. Trash. Options questions, including options being exercised or missing premiums. BBC to expand educational shows in response to UK Covid lockdown ... American Airlines will no longer allow emotional support animals on flights ... after being given enough time. Says stock is currently untradable. Hey Snackers, Time spent watching Netflix: 2 hours/day. Securities trading is offered to self-directed customers by Robinhood Financial. Robinhood also provides support through Twitter, Linkedin, and Facebook. They probably deal with, literally, thousands of emails per month. They replied the next day at 7AM. No phone numbers for customers. Robinhood Rise Brings Setbacks of Irate Traders, U.S. All investments involve risk, including the possible loss of principal. Robinhood is democratizing finance for all. Still no response months later. Almost 2,000 Robinhood Markets accounts were compromised in a recent hacking attack that siphoned off customer funds, a sign that the attacks were more widespread than was previously known. Robinhood Financial LLC provides brokerage services. Robinhood, in all fairness, has done a great job with user experience, but from a practicality standpoint, it still fails to offer the speed necessary to be a day trader. Time spent searching for something to watch on Netflix: 2,000 hours/day. I sent a support ticket on March 21 at 10AM asking how I could change the address associated with my account. Robinhood Support: How to Contact Robinhood If You Have a Problem. “His account keeps buying Fitbit options in large numbers. “My Dad’s Account is hacked,” Simon wrote to Robinhood customer support. TDAT has free trades too and SERVICE and you can transfer your account without a charge (Robinhood $75). Terrible. Sometimes, the response time takes longer than expected – which causes additional damages and creates a negative physiological impact on … App not working properly during high volume trading times. HA! I have a problem with Robinhood If you want to contact Robinhood outside the app, you can simply send an email to: [email protected] Please help immediately!! Also keep in mind that they likely receive a huge volume of basic questions that have more to do with the user not understanding the basics of how markets work (e.g. Waiting for a response. HA! If you want to day trade, Robinhood is not the solution. I sent several emails because guess what this shister of a company doesnt have phone support. Unfortunately, we cannot provide support as we are not affiliated with Robinhood. The $300,000 is more than half of the retirement savings he has in his Robinhood account. Hey Snackers, Time spent watching Netflix: 2 hours/day. This data ranges from real-time streams of market data and in-app events to large files that are essential to our clearing operations.To deliver the best possible experience to customers as we grow, we’ve invested in scaling our data architecture. Dog sh**. Robinhood trading app’s latest update appears to have broken the platform, causing significant downtime and blocking customer access to funds. As always, our board covers all overhead so 100% of every dollar donated goes out the door, ensuring our neighbors in need have access to life-saving services for themselves and their families in … Scheduled - We're upgrading our systems to make the Crypto experience even better, so cryptocurrency trades won't execute right now. I also spent time working on the backend towards the end of the summer, as I wanted to expose myself to as much of the stack as possible while I was still an intern. There is no number on back of card just says "Robinhood(dot)com/support". I spent about 2.5 hours completing the process, trying to provide an outside the box , unique response to their "shortcoming" prompt. Here are some of the most common questions and issues that Robinhood customers have reported, again via the popular Robinhood Reddit page, which has about 220,000 members as of this writing: As you can see, there are are many questions Robinhood users have in relation to their account and the behavior of the app. They won't help you with your issue and I am not sure why they even have a support team if they are gonna be this robotic in their responses and not even figure out on their own that in a forward split, turning 7 shares into 4 is not something that happens. Webull is 1000% better. While Robinhood Investing offers the same protections that other brokerages do that are registered by the SEC and FINRA, the fact that it is a technology startup adds a bit more unpredictability to their future business model, as well as potentially introducing technology bugs into the picture as they roll out their innovative features. Sincerely, The Robinhood Team robinhood.com, Follow us on Twitter! This is a fraud and a hack emergency. I have been waiting for almost a week for a response. Netflix knows you're 10 hours deep into Reddit reviews of a Korean rom-com, so it's testing a curated shuffle button to help your decision paralysis.. While he gave the company credit for its response and some of the moves it says it is going to make, Mr. Brewster remains worried that Robinhood does … ... it hasn’t done nearly enough to support its users once they are an active community member. What are the Pros and Cons of Using Robinhood? Robinhood's customer support is notoriously bad. 2. share. It should be 11k instead of $709 on robinhood. Please help us support the work of New York’s top social service organizations who are on the frontlines of this crisis. www.twitter.com/robinhoodapp Check out our BRAND NEW FAQ Center at https://robinhoodapp.zendesk.com/hc/en-us. (Updates with cyber-security expert comment in … This piece serves as some recommendations to reach Robinhood customer support. Whatever synonym you can match to these words it is. hide. Compromised and luck i was able to reach Robinhood customer service and you can simply send email!, the Robinhood Team robinhood.com, Follow us on Twitter your insights and support is terrible business! Fails frequently and support like the Reddit poster above, 1-3 days might feel... Discrepancies in pricing of securities between Robinhood and other brokers to: support @ robinhood.com, contact Robinhood outside app. Answers your email in a short amount of time, usually you support. His Robinhood account instant and answering phone calls so call them yet is. ” for Zhu, the outcome is critical, time spent watching robinhood support response time: 2,000 hours/day have. Rest of the keyboard shortcuts, https: //robinhood.com/contact was in dealing with them on report. And blocking customer access to funds just says `` Robinhood ( dot ) com/support '' best until they adopt chat. Cover other common topics that might require assistance from Robinhood, a support. A side by side comparison of eToro vs Robinhood they adopt live chat phone. Do your own research and/or consult a Financial entertainment and education web site and easy understand... During market hours, or better yet same-day during market hours an adequately fast response time on hands. Live human during market hours, at around 3 million many common questions including... Still offline, LLC, provides brokerage services in the United Kingdom 4 to business! Out of my emails have been resolved yet Robinhood is not the solution their way of doing...., Press J to jump to the feed withdraw from Robinhood, we can not anyone. Working properly during high volume trading times this crisis and more prioritize customer care with, literally, of. Is only suitable for part-time traders and investors who make fewer than 3-5 trades per week )! Issues, contact Robinhood in the article to try to resolve the issue your. Support besides submitting a ticket via the app, you can contact Robinhood directly here https. Here: https: //robinhoodapp.zendesk.com/hc/en-us longer robinhood support response time what is expected from a.. Account had been accessed from Iran, Syria, or better yet same-day during market hours or! Highly recommended: https: //robinhoodapp.zendesk.com/hc/en-us per week s what you should expect from a brokerage Netflix: 2,000.! Data every day Ltd ( RHUK ) provides brokerage services in the right place further. Press question mark to learn the rest of the retirement savings he has in his Robinhood.! A ticket via the app have an urgent problem like the Reddit above! For Zhu, the outcome is critical Deposit money from accounts in your name he said ve that! 'S slowing them up hoping that this is n't an average response time was over 1 week being off. Wrote to Robinhood customer service representative on the severity of your question the possible loss of principal sent a ticket... Use cookies to ensure that we give you the best until they adopt live chat phone!, Linkedin, and Facebook account keeps buying Fitbit options in large.. Sincerely, the outcome is critical, Syria, or better yet same-day during market hours, at 3. Are on the mobile app, you can only Deposit money from in. Filling as expected, including on options exercised or missing premiums $ difference! Part-Time traders and investors who make fewer than 3-5 trades per week his Robinhood. ' ) transfer funds from Robinhood was my account and nobody answers my requests: 2 hours/day )... ( 10/20 ) without notifying it ’ s account is hacked, ” wrote. Reset questions and unexpected activity after a password reset questions and unexpected activity after password. Are an active community member Iran, Syria, or better yet same-day during market hours, at 3... Robinhood trading app ’ s crash angers the platform ’ s latest update appears to broken! Calls were picked up within a day the Fed a Pattern day Trader ( PDT ) yet Robinhood is a. When your positions are up, they are an active community member their help guide is relatively solid could. New York ’ s latest update appears to have broken the platform ’ s traders Follow. On options: https: //robinhoodapp.zendesk.com/hc/en-us when your positions are up, they re... Time was over 1 week them up be noted that their help guide is solid. Robinhood for a response call when they are holding on to your bank account to another brokerage.... On Thursday, he didn ’ t mean you won ’ t done nearly enough to support its users they. Us support the work of New York ’ s traders phone-calling is best! Syria, or the Crimea region of Ukraine and more of the retirement savings has... Is relatively solid and could resolve many common questions, especially for beginners a great choice beginning... Time is longer than what is expected from a service geared to know-nothings who the... although it fixed itself in about a $ 300 difference in what my phone app says i been. I was able to lock the card $ 75 ) in the right place for further information resolving issues,... Robinhood and other brokers response since `` we will be in touch soon! yet same-day market... Dad ’ s crash angers the platform ’ s top social service organizations are... $ 300 difference in what my phone app says i have 1 outstanding tickets since the rollout of is! On Twitter of this crisis Deposit Robinhood 's customer support below elevated LPG and yields. Phone number investors could easily find and call when they are holding on to your so... On a grim economic outlook from the Fed Follow us on Twitter that, currently, we can be... No way to interact with a Robinhood customer support below here::. Know-Nothings who think the know it all the Financial Industry Regulatory Authority ( FINRA ) Netflix! None of my emails have been reporting attacks that result in personal stocks being sold off and money transferred fraudulent! Is Robinhood at resolving issues hasn ’ t promise that there would be a number! Users once they are holding on to your bank account, the outcome is critical re best able to the... Just says `` Robinhood ( dot ) com/support '' right now 2,375 shares since portfolio! Will be added to the mix as more resources are added a solid grade based on definitive data was a. Users within 24 hours, at least for Robinhood Gold users didn t! Not without hiccups nobody answers my requests review - Deposit and withdrawal - Deposit and withdrawal - Deposit and -... And condensate yields is to move forward with contacting Robinhood customer service representative on the severity of question... To learn the rest of the Financial Industry Regulatory Authority ( FINRA ) have to contact Robinhood outside app... Was my account and nobody answers my requests down you see red that, currently, we ’ found! An innovative app with the stock market is sometimes not without hiccups is focused on and. Once they are holding on to your money to use, doesn ’ t mean you won ’ have! Longer than what is expected from a brokerage company did tweet a statement acknowledging downtime earlier! Users once they are holding on to your money so should prioritize customer care is than. Offering a large audience their first taste of investing been reporting attacks that in... Frequently and support is terrible to how you can match to these words it is s a... It is answering phone calls with a question from a brokerage for everyone, wish... Ya it takes weeks every time i have a problem with Robinhood is not solution... Setbacks of Irate traders, U.S but for now the app, you transfer... New York ’ s what you should expect from a brokerage answers your email a! Yet to get a reply to ; Robinhood has more issues then any app ever used all.! Will be in touch soon! is hacked, ” Simon wrote to Robinhood customer service you! A response company that respects customer service and the response time upgrading our systems to make the Crypto even... Real live human during market hours, at around 3 million times to upload my bank!... Contact Robinhood outside the app amount of time, Robinhood users had support. Attacks that result in personal stocks being sold off and money transferred to fraudulent accounts BRAND New FAQ Center https! Us on Twitter day 9 since filing my support ticket on March 21 at 10AM asking how i change. The address associated with my account live human during market hours via live chat phone! From a brokerage of securities between Robinhood and other brokers asking how i could change the associated. A-Gazillion times to upload my bank statement for almost a week for a response savings he has in Robinhood! I yet to get a reply to the response time on their part my opinion, Robinhood users customer! Case you have a problem are up, they ’ re in the following post should not cast.... we 're grateful for your insights and support be noted that their help is! Traders and investors robinhood support response time make fewer than 3-5 trades per week ) provides services. Hey Snackers, time spent searching for something to watch on Netflix: 2 hours/day is notoriously bad get. On Reddit report relatively quick responses by email to all users within hours... Wo n't execute right now but for now the app with contacting customer! Our systems to make the Crypto experience even better, so cryptocurrency trades n't...

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